PRIVACY POLICY

We take your privacy seriously, and this Privacy Statement explains how onongarden.com (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Promoting Safety and Security

We follow the principles of legality, legitimacy, and transparency. We collect and process only the necessary data within a limited scope and take technical and administrative measures to protect the security of your information.

We use personal data to help verify accounts and user activity, promote safety and security, monitor fraud, investigate suspicious or potentially illegal activities, and enforce our terms and policies. Such processing is based on our legitimate interest in ensuring the security of our products and services.

What Personal Data We Collect

i. Data You Provide

We collect personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in surveys, use online support, or make a purchase.

This information may include payment details, such as credit or debit card information, account and authentication information, billing details, shipping information, and contact details.

ii. Data About Your Use of Our Services and Products

When you visit our website, we may collect information about the device you use, device identifiers, IP address, operating system, browser type, usage information, diagnostic information, and location information from or about the devices you use to access our products and services.

Where available, we may use GPS, IP addresses, and other technologies to determine approximate location in order to improve our products and services.

How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, provide personalized experiences, offer relevant advertisements, and protect our customers and business operations.

i. Providing, Improving, and Developing Our Products and Services

We use personal data to provide, improve, and develop our products, services, and advertising. This may include data analysis, research, audits, and improving customer experiences.

If you participate in promotions, contests, or other activities, we may use the information you provide to manage those programs.

ii. Communicating With You

With your consent, we may use your personal data to send marketing communications regarding our products and services, communicate about your orders or account, and inform you about updates to our policies and terms.

If you no longer wish to receive marketing emails, you may contact us to opt out.

We may also use your information to respond to your requests and improve your experience with our products and services.

Cookies

Definition of Cookies

Cookies are small text files used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.

In this Privacy Statement, we refer to these technologies collectively as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services, including personalizing content, measuring advertisements, understanding user behavior, and providing a safer shopping experience.

The cookies we use may vary depending on the website features and services you access.

Disclosure of Personal Data

We may share certain personal data with trusted partners who help us provide products and services or support our marketing activities.

Your personal data will only be shared when necessary to provide, improve, or promote our services. We will not share your personal information with third parties for their own marketing purposes without your consent.

Data Disclosure, Storage, Transfer, and Processing

i. Fulfillment of Legal Obligations

We may process and disclose personal data when required by applicable laws, regulations, or legal obligations.

For users located in the European Economic Area (EEA), processing of personal data will comply with applicable requirements, including the General Data Protection Regulation (EU) (“GDPR”).

ii. Reasonable Implementation or Enforcement

We may share personal data with affiliated companies or transfer information during business transactions such as mergers, acquisitions, reorganizations, or sales of business assets.

We may also disclose information when necessary to protect our rights, enforce our policies, investigate fraud, or protect our users and operations.

iii. Legal Compliance and Security

We may disclose personal data when required by law, legal proceedings, government requests, or when necessary to protect public safety, security, or other legal rights.

Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal data from children under the age of 16.

If we learn that we have collected personal information from a child under 16, we will take reasonable steps to delete such information as soon as possible.

Please contact us immediately if you become aware that a child has provided us with personal data.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.

You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request your personal data in a structured and commonly used format.

To protect your privacy and security, we may request verification information before processing your request.

We will respond to your request within a reasonable timeframe and, where applicable, within 30 days.

Third-Party Websites and Services

Our website may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review the privacy policies of any third-party websites before using their services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Statement unless a longer retention period is required by law.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in technology, business practices, or legal requirements.

Your continued use of our products and services after updates means you accept the revised Privacy Statement.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, please contact us at:

info@onongarden.com